I’ve noticed a lot more businesses using AI agents to process customer support requests. But now it’s getting weird.

Google’s Live Avatar feature is now available for those with Gemini Enterprise. This comes days after Google announced Gemini 3.8 Live and Gemini 3.8 Live Extended Thinking.

What exactly is Live Avatar? It combines an interactive visual experience with a conversational AI agent to do things like filing insurance claims through a video chat — which was Google’s example in its announcement. Businesses or those with Google Enterprise can choose from a few avatars to put a face to an AI agent’s voice.

Live Avatar seems pretty handy…

Read the full article at CNET.COM