Passengers on board a packed driverless metro train were left gripping handrails during peak hour on Wednesday morning when a door was left open while it was travelling at high speed along the underground line on Sydney’s north shore.
The incident occurred shortly after 8am on the city-bound service on the M1 metro line between Chatswood and Crows Nest stations.
Footage shows passengers hanging onto railings while a metro staff member speaks into a two-way radio as the incident unfolds. He is seen standing with another staff member with an earpiece as they prevent passengers from getting close to the door.
Electronic signage above the door stated: “This door is out of service.”
The dramatic incident occurred during the busy peak hour when city-bound metro trains are often packed. Wednesday is also typically the busiest day for the rail network.
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Sydney Metro has been approached for comment.
The M1 line between Sydney’s northwest and Sydenham via the CBD is operated by Metro Trains Sydney, a private consortium led by Hong Kong’s MTR Corporation.
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